Trust & privacy

Privacy at ABSB

What we hold, what stays private, what you control, and who can see what. ABSB uses no advertising or analytics trackers. Browser storage is used only to keep you signed in and to remember your language, so there is no consent banner to click through.

Version
1.1
Status
In effect — each user accepts at sign-up (not lawyer-reviewed)
Last updated
2026-10-22
Effective date
2026-10-22

In effect — each user accepts at sign-up (not lawyer-reviewed). Each user accepts this document by ticking the box at sign-up, and ABSB records the version and date for that user. It has not been reviewed by a lawyer and is not legal advice.

1. Who is responsible

The organisation responsible for your personal data is Asia Business Strategy Bridge PTE LTD (亚商智联有限公司), 115 Eunos Ave 3, #05-03, Zhaolim Building, Singapore 409839. This policy is structured to support Singapore's Personal Data Protection Act 2012 (PDPA); it does not claim any certification.

2. Privacy contact

Send privacy questions and requests to comtecgl@gmail.com. A named Data Protection Officer has not yet been appointed; until then this inbox is the business contact for PDPA matters.

3. Account data

Name, email address and password. Your password is handled by the authentication service and is never visible to our team.

4. Company data

Company name, country, industry, headline, website, registration number if you add it, and what you need and offer.

5. Company Brain and decision data

Company Brain facts, decision sessions, readiness answers and the outcomes you report, kept so ABSB can use your own history for your next question.

6–8. Needs, offers, matches, introductions, RFQs, quotes and deals

Listings you create, match results, introduction requests and responses, RFQs, quotations, deal milestones, confirmations and reviews. Counterparties see only what the workflow shares with them.

9. Verification documents

Registration and certificate files you upload are stored in a private store readable only by your company members and authorised HQ reviewers. Others see only a badge and its date.

10. Support and reports

Messages you send us and reports you file, including the page you were on. Operator notes use fixed categories; the software rejects notes that look like private business, financial, contact or medical detail.

11. Technical and measurement data

Sanitised error logs and private funnel counts (for example, a homepage button was clicked or a company was created) without names or emails. Reported figures are aggregates; groups under five companies are hidden.

12. Communications

We send service messages you need to use ABSB — account confirmation, security, introductions, deal updates. You can change optional notifications in Account settings.

ABSB does not currently send marketing email. If it does in future, it will ask for your consent first and every message will include a way to opt out.

13. Why we use your data

To run your account, show your results, make the introductions and workflows you request, verify facts you submit for checking, keep the service secure, support you, and meet legal obligations.

We use your data for these purposes based on the consent you give when you sign up and provide it, or as otherwise permitted under Singapore's Personal Data Protection Act. You may withdraw consent at any time by contacting us; this may mean we can no longer provide the service.

14. What is private and what others see

Private by default: email, phone, revenue, deal values, decision sessions, readiness answers, private notes, Company Brain and listings.

Visible only if you switch discoverability on: company name, country, industry, headline, website and offers. Contact details are exchanged only when both sides accept an introduction.

15. Sharing

We do not sell personal data. We share data with the counterparties you choose, with the service providers listed below, and where the law requires it or to protect the safety of the service.

16. What our team can see

Our team works from operational signals, not your business content. Authorised administrators can access records to run the service, resolve incidents and meet legal obligations. If HQ opens your full records, it must first log a reason, which you can see in Account.

17. Service providers (subprocessors)

The register below lists the providers ABSB actually uses, what they do, and where known, where they process data. Locations and transfer mechanisms marked “to be confirmed” are being confirmed with each provider.

Subprocessor register
ProviderPurposeDataLocationSafeguardUpdated
Lovable (application platform and managed backend)Hosting, database, authentication, file storageAll account, company and workflow dataTo be confirmed with providerProvider terms; DPA/transfer mechanism to be confirmed2026-10-06
Cloudflare (edge hosting)Serving the website and server functionsRequest and technical data in transitGlobal edge networkProvider terms; DPA/transfer mechanism to be confirmed2026-10-06
AI model providers via Lovable AI gatewayDrafting analysis and routing unclear requestsText you submit for analysisTo be confirmed with providerProvider terms; DPA/transfer mechanism to be confirmed2026-10-06
Email delivery (notify.absb.ai sender)Account and service emailsName, email address, message contentTo be confirmed with providerProvider terms; DPA/transfer mechanism to be confirmed2026-10-06
Stripe (configured, not live)Future membership billing only — not trade paymentsNone processed until charging startsTo be confirmed with providerProvider terms; DPA/transfer mechanism to be confirmed2026-10-06

18. Cross-border transfers

ABSB serves businesses across Asia and uses infrastructure that may process data outside your country, including outside Singapore. Where data is transferred overseas, ABSB uses encryption in transit and relies on each provider's data processing terms so the data receives protection comparable to the PDPA. Where a provider's location or transfer terms are still being confirmed, the register below says so. You are told about these transfers before you sign up.

If your organisation has data-residency obligations, please confirm they can be met before joining.

19. Retention

Account and company records: Kept while the account is active; on a verified deletion request, removed or anonymised except where records must be kept.

Deal, verification and moderation history: Append-only for integrity; may be retained after closure for dispute, fraud-prevention and legal purposes.

Support, error and audit logs: Kept only as long as needed to operate and secure the service.

Aggregate statistics: Non-identifying aggregates may be kept.

Retention periods: account and company data are kept while your account is open and deleted or anonymised within 90 days after closure; financial, payment and audit records are kept for up to 5 years after the transaction, as Singapore law requires. Test records are marked and excluded from all figures.

20. Security

ABSB uses role-based access controls and database-level access policies where implemented, so one member cannot read another member's private records. Traffic is encrypted in transit (HTTPS). Sensitive actions need an authorised role.

No service can promise perfect security. If a data breach is likely to affect you, we will assess it and notify you and, where required, the regulator, in line with applicable law.

21. Access and correction

You can view and edit your company information and switch discoverability on or off yourself. To request a copy of your personal data, or to correct what you cannot edit, email the privacy contact. We will verify your identity and respond within the time required by law.

22. Withdrawing consent and preferences

You can turn off optional notifications in Account settings. You can withdraw consent to other processing by contacting the privacy contact; we will explain any effect on the service, which may include closing your account.

23. Deletion requests

Self-service deletion is not available yet. Request deletion from the privacy contact. After verifying the request we delete or anonymise your data, except records that must be kept — for example append-only deal, verification or moderation history needed for integrity, disputes, fraud prevention or legal obligations. Deletion is not instant.

24. Data export requests

Company owners can download a member export from the app where offered. For a full copy of your personal data, request an export from the privacy contact.

25. Cookies and browser storage

ABSB uses no advertising or third-party analytics trackers and no non-essential cookies. Browser storage keeps you signed in and remembers your language.

26. Age limit

ABSB is for businesses and is not intended for anyone under 18. We do not knowingly collect children's data.

27. Changes to this policy

We may update this policy. Each version shows its number and date, and material changes will be notified before they take effect.

28. Contact

Privacy: comtecgl@gmail.com. Security reports: comtecgl@gmail.com. If you are not satisfied with our response, you may contact Singapore's Personal Data Protection Commission.

In effect — each user accepts at sign-up (not lawyer-reviewed). Each user accepts this document by ticking the box at sign-up, and ABSB records the version and date for that user. It has not been reviewed by a lawyer and is not legal advice.

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